Terms of Service
1. General Information
These Terms of Service govern the use of the website artofracing.eu and all services provided through it by Art of Racing, operated by ALFA TEH d.o.o., Croatia.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
You should also review our Privacy Policy, which explains how we collect and use personal data.
2. Contact Information
For all inquiries regarding orders, complaints, or data protection, please contact us at:
Email: info@artofracing.eu
3. Complaint Policy
We aim to ensure that every customer is fully satisfied with our products and service.
If you have a complaint, please contact our Customer Service at info@artofracing.eu.
We strive to respond and resolve complaints within 7 business days. If an issue requires additional investigation, we will keep you informed throughout the process.
If you are dissatisfied with our response, you have the right to use the Online Dispute Resolution (ODR) platform provided by the European Commission:
https://ec.europa.eu/consumers/odr
You can file a complaint in any official EU language regarding an online purchase (e.g. defective product, refund issue, etc.).
4. Scope of Service
Art of Racing provides an online shop via artofracing.eu.
The webshop allows customers (“Buyer”) to browse, purchase, and pay for products and services, which are then shipped by us (“Seller”).
These Terms apply to all purchases and interactions made on the website.
The Buyer accepts these Terms electronically when confirming an order.
Only individuals aged 18 or older and legally capable of entering into contracts may make purchases. Orders placed on behalf of minors must be completed by their legal guardians.
5. Accuracy of Information
We make every effort to ensure that all information on our website is accurate and up to date. However, occasional errors in descriptions, prices, or availability may occur.
We reserve the right to correct such errors without prior notice.
Images of products are for illustrative purposes only. Minor variations in color, packaging, or details may occur.
6. Customer Data
Buyers must provide accurate, complete, and truthful information when placing an order.
Art of Racing reserves the right to deny or cancel orders if false or misleading information is provided.
Customer information will never be sold or shared with third parties except when necessary to process payments, deliveries, or legal obligations.
7. Technical Conditions and Liability
You are responsible for the costs of accessing our webshop, including any data or connection fees.
Art of Racing and ALFA TEH d.o.o. are not responsible for any technical issues, device damage, or data loss that may occur while using our website, including issues caused by malware or unauthorized third-party interference.
We are not liable for delays or disruptions caused by factors outside our reasonable control, such as internet outages or logistics delays.
8. Indemnification
You agree to indemnify and hold harmless ALFA TEH d.o.o., its affiliates, partners, employees, and suppliers from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms, applicable law, or the rights of third parties.
9. Product Pricing
All prices displayed in the webshop are in euros (EUR) and include Value Added Tax (VAT).
The Seller reserves the right to change prices, discounts, or promotions at any time without prior notice.
Orders are charged at the prices valid at the time the order is placed, regardless of later changes.
10. Product Availability
Although product availability is regularly updated, errors may occur.
If an item ordered is unavailable, we will contact you promptly to offer a replacement or a full refund within 14 days of payment.
11. How to Order
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Visit the webshop.
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Select your product and variation (if applicable).
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Add it to the cart.
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Apply any coupon codes if available.
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Proceed to checkout.
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Fill in your billing, shipping, and payment details.
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Review and accept these Terms of Service.
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Confirm and place your order.
After placing an order, you will receive an automated order confirmation email.
The purchase agreement is considered concluded when this confirmation is sent.
12. Payment Methods
Payments can be made securely by credit or debit card.
Art of Racing partners with Worldline (https://www.worldline.com/), which uses 3D Secure technology(Mastercard SecureCode and Verified by Visa) for all transactions.
Accepted cards:
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Mastercard
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Maestro
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Visa
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Visa Electron
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Diners
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Discover
All payments are processed securely via encrypted connection.
13. Promotion Codes
From time to time, Art of Racing may offer promotion codes or discounts.
These codes must be entered during checkout and are subject to their specific terms, including expiration dates and product limitations.
Promotion codes cannot be combined unless explicitly stated.
14. Limitation of Liability
Art of Racing and ALFA TEH d.o.o. are not liable for:
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indirect, incidental, or consequential damages,
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data loss, business interruption, or loss of profits,
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damages resulting from improper or unauthorized product use.
Our total liability for any claim shall not exceed the total amount paid for the order concerned.
15. Modifications and Discontinuation
We reserve the right to modify, update, or temporarily suspend our website, webshop, or products without prior notice.
Any changes to these Terms will take effect once published on this page.
In case of dispute, the version in force at the time of purchase applies.
16. Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of the Republic of Croatia.
Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of Croatian courts.
17. Final Provisions
By placing an order on artofracing.eu, you confirm that you have read, understood, and agreed to these Terms of Service.
We recommend reviewing this page periodically to stay informed of any updates.
